The 'Reference number' is the eight digit number, which appears on correspondence. The first two digits can be 01 to 39 or 50 to 52.
The 'Amount to pay' can be all or part of the amount your bill is for.
Please note that you are unable to use credit cards to pay your rent on this website. If you wish to pay your rent by credit card, then please use our Contact Centre on 0800 188 4000 (free from landlines) or alternatively 0113 3760410. You can also contact your local Housing Office.